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SIC 62020 · Information technology consultancy

What we are hired to do

Six consultancy lines, each answering a question an organisation cannot comfortably answer from the inside. Every one produces a written deliverable, a costed set of options and a recommendation someone can act on.

SERVICE 01

IT strategy & technology roadmaps

Current-state review Option appraisal Budget planning

Most organisations do not have a technology problem so much as an unwritten technology plan. Spend accumulates through renewals, systems arrive with departments, and nobody holds the whole picture. A strategy engagement puts that picture on paper and turns it into a sequence you can fund.

We start from the commercial plan rather than the technology: what the organisation intends to do over the next one to three years, what would prevent it, and which of those obstacles are technological. Only then do we look at systems, contracts, licence spend and internal capability — and score each against that intent.

The output is a roadmap with cost ranges, dependencies and a stated order of work, plus an explicit list of what we recommend not doing. Boards find the second list at least as useful as the first.

Typical duration
3–5 weeks
Format
Fixed-scope assessment
You receive
Findings report, costed options, sequenced roadmap
Best when
Budget planning, new leadership, or growth outpacing systems

SERVICE 02

Systems architecture & integration review

Data-flow mapping API review Technical debt

Systems rarely fail at the centre; they fail at the joins. An architecture review maps what is actually deployed, how data moves between systems, and which of those movements depend on a scheduled export, a shared mailbox or one person's spreadsheet.

We document the estate as it is — applications, environments, integrations, authentication, data ownership — and mark each connection with what happens when it breaks. That produces a technical debt register ranked by consequence rather than by age, which is what makes it usable for prioritising work.

Where a redesign is warranted we set out a target architecture and a migration path that keeps the business running while you get there. Where it is not, we say so: many estates need three fixes and a monitoring change, not a rebuild.

Typical duration
2–4 weeks
Format
Fixed-scope assessment
You receive
Architecture and data-flow map, debt register, target design
Best when
Integrations keep breaking, or a rebuild is being proposed

SERVICE 03

Cloud migration & modernisation advisory

Workload placement Run-cost modelling Migration sequencing

“Move to the cloud” is not a plan, and for some workloads it is not even an improvement. We assess each workload on its own terms: what it costs to run today, what it would cost as a managed service, what the migration itself would cost, and what operational burden each option leaves behind.

Run-cost modelling is the part organisations most often skip and most often regret. We model steady-state spend at realistic usage — including egress, backup, licensing changes and the support time that does not disappear — so that the business case survives its first year.

The recommendation covers sequencing as well as destination: which workload moves first to prove the pattern, what must move together, what should stay where it is, and what should simply be retired.

Typical duration
3–5 weeks
Format
Assessment, optionally followed by oversight
You receive
Workload analysis, cost model, migration plan
Best when
Hardware refresh, datacentre exit, or rising cloud bills

SERVICE 04

Data, reporting & process automation

Source of truth Reporting audit Automation candidates

When two departments quote different numbers for the same month, the problem is usually not the reporting tool. We trace each figure back to its source system, document the transformations applied along the way, and identify where definitions diverge — then agree one definition per measure with the people who use it.

From there we look at the manual work surrounding those numbers: the re-keying, the weekly export, the reconciliation that takes a person two days a month. Each candidate is assessed for volume, error cost and stability before anything is automated, because automating an unstable process simply produces errors faster.

Recommendations stay proportionate. Many organisations need a defined data source and two automations, not a warehouse programme — and we will say that even when the larger project would be the more lucrative engagement.

Typical duration
2–4 weeks
Format
Assessment, optionally followed by build support
You receive
Data-source map, measure definitions, automation shortlist
Best when
Numbers disagree, or reporting consumes days each month

SERVICE 05

Software delivery & vendor assurance

Requirements review Tender evaluation Delivery health check

Buying software and commissioning a build are both exercises in specifying what you want precisely enough to be able to refuse what you do not. We write and challenge requirements, build weighted evaluation criteria before the demonstrations start, and sit in on those demonstrations asking the questions a buyer often cannot.

For projects already under way we run a delivery health check: scope against contract, progress against plan, quality against the definition of done, and the honest state of the relationship between client and supplier. Findings go to the sponsor in writing, including the ones that are uncomfortable.

We hold no partner relationships with the suppliers we evaluate, and we do not bid for the delivery work we assure. That separation is the whole value of the service.

Typical duration
2–6 weeks, or ongoing oversight
Format
Assessment or project oversight
You receive
Requirements pack, evaluation matrix, or health-check report
Best when
Selecting a supplier, or a project has stopped moving

SERVICE 06

Security, resilience & compliance readiness

Access review Recovery testing Cyber Essentials readiness

This is a readiness and advisory service, written in plain English for people who have to make decisions about risk without a security background. We review identity and access, device and patch posture, third-party access, logging, and the backup arrangements — specifically whether a restore has ever been tested end to end.

Resilience is assessed against stated targets: how long the organisation can be down, how much data it can afford to lose, and whether the current arrangements can actually meet those numbers. Where they cannot, the gap is quantified rather than described.

For organisations pursuing Cyber Essentials or answering client security questionnaires, we prepare the evidence and close the gaps beforehand. We are not a certification body, and the certifying assessor remains independent of us.

Typical duration
2–4 weeks
Format
Fixed-scope assessment
You receive
Control review, recovery-gap analysis, prioritised remediation plan
Best when
Client security questionnaires, insurance renewal, or post-incident

How an engagement runs

From first email to signed-off recommendation

The same sequence applies whichever service line you engage. Nothing is billable until a written scope has been agreed.

STAGE 01

Scoping call

Forty-five minutes, free. We establish the decision to be made, the constraints, and whether we are the right firm for it.

STAGE 02

Written scope

Within three working days: objectives, method, access required, deliverables, dates and a fixed fee. You sign, or you do not.

STAGE 03

Fieldwork

Interviews, system access, document review — with a short weekly note so nothing in the final report is a surprise.

STAGE 04

Report & walkthrough

Findings, options and recommendation, delivered as a document and talked through with your team and your suppliers if useful.

What we ask of you During fieldwork
A sponsor
One person who can unblock access and make decisions
Read access
To the systems in scope — read-only wherever possible
Records
Licence invoices, contracts, incident history, prior reports
People
30–45 minutes each with the staff who use the systems daily
Candour
Including about what has already been tried and did not work

What we will not do

  • Resell you anything. No licence margin, no hardware, no commission — so a recommendation is never a sales route.
  • Present findings we have not evidenced. Every material claim in a report cites where it came from: a system, a document or a named conversation.
  • Extend an engagement quietly. Additional work is proposed in writing and priced before it begins.
  • Talk about your business elsewhere. Client work is confidential by default, with or without an NDA in place.

Next step

Not sure which of these you need?

That is a common and entirely reasonable position. Describe the symptom rather than the solution and we will tell you which service line fits — or that none of them does.

Free 45-minute scoping call · Written scope and fixed fee before any work